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Copyright Policy

How to report copyright infringement on Prezrve, and how to respond if your content was removed.

Last updated: October 4, 2026

Behind the scenes on a creative shoot

Our approach

Prezrve respects the intellectual property of creators and everyone else. We respond to clear notices of copyright infringement under the US Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512. We remove infringing material and end the accounts of repeat infringers where appropriate.

Our copyright agent

Send copyright notices and counter-notices to our designated agent:

  • Name: Vidushi Jain, Prezrve, Inc.
  • Address: 250 W 50th St, Apt 15D, New York, NY 10019
  • Email: legal@prezrve.com
  • Phone: 551-227-1354

Reporting infringement

If you believe material on Prezrve infringes a copyright you own or are authorised to act for, send our agent a written notice that includes all of the following:

  1. Your physical or electronic signature.
  2. The copyrighted work you say is infringed. For several works, a representative list is enough.
  3. The material you say is infringing, and where it is on Prezrve (the page URL or a description precise enough for us to find it).
  4. Your name, postal address, phone number and email address.
  5. A statement that you believe in good faith that the use isn't authorised by the copyright owner, its agent or the law.
  6. A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorised to act for the owner.

We may not be able to act on a notice that's missing any of these. We may send a copy of your notice, including your name and contact details, to the person who posted the material.

What happens next

When we receive a complete notice, we will:

  1. remove or disable access to the material promptly;
  2. tell the person who posted it, and send them a copy of the notice;
  3. record the notice against their account under our repeat-infringer policy.

Counter-notices

If your material was removed and you believe it was removed by mistake or misidentification, you can send our agent a counter-notice. It must include:

  1. Your physical or electronic signature.
  2. The material that was removed and where it appeared on Prezrve before removal.
  3. A statement, under penalty of perjury, that you believe in good faith the material was removed as a result of a mistake or misidentification.
  4. Your name, postal address and phone number.
  5. A statement that you consent to the jurisdiction of the US Federal District Court for the district where your address is (or, if you're outside the United States, any judicial district where Prezrve may be found), and that you will accept service of process from the person who sent the original notice, or their agent.

The consent in item 5 is required by the DMCA. It applies only to a court action about the alleged infringement between you and the person who sent the original notice. It does not change how disputes with Prezrve are resolved under section 20 of our Terms of Service.

We'll send your counter-notice to the person who sent the original notice. Unless they tell us within 10 business days that they've filed a court action to stop the infringement, we'll restore the material within 10 to 14 business days of receiving your counter-notice.

Repeat infringers

In appropriate circumstances, we suspend or terminate the accounts of users who repeatedly infringe copyright.

False claims

Under 17 U.S.C. § 512(f), anyone who knowingly and materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages, including costs and attorneys' fees. If you're not sure whether material infringes your rights, consider speaking to a lawyer first.

Disputes between clients and creators

Who owns or may use commissioned work (photos, videos, raw files) is set by the Booking Contract between the client and creator, and by our Terms of Service (section 11). Raise those disagreements through the booking's dispute process or with legal@prezrve.com, not through a copyright notice.

Other complaints

  • Trademark, impersonation, privacy or other content concerns: legal@prezrve.com
  • Privacy requests: privacy@prezrve.com. See our Privacy Policy.
  • Users in India: you can also contact our Grievance Officer, Sanjay Jain, at legal@prezrve.com or F-1601, 15th Floor, BPTP Park Prime, Sec 66, Badshahpur, Gurgaon, Haryana - 122101. We acknowledge complaints within 24 hours and resolve them within 15 days.