Privacy Policy — Prezrve

1. Introduction

Prezrve, Inc. ("Prezrve," "we," "us") operates the Prezrve marketplace at prezrve.com and related services. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our website and platform.

By using Prezrve, you agree to the practices described in this policy. If you do not agree, please do not use our services.

2. Information we collect

Information you provide

Account details: name, email, password, role (client or creator)
Profile information: bio, location, avatar, portfolio links, rates, specialties
Communications: messages, inquiries, job applications, support requests
Payment-related data: processed by our payment partners (we do not store full card numbers)

Information collected automatically

Device and browser type, IP address, and general usage data
Cookies and similar technologies for authentication, preferences, and analytics
Log data such as pages visited, timestamps, and referring URLs

3. How we use your information

Provide, operate, and improve the marketplace
Facilitate bookings, contracts, messaging, and payments
Verify identity, prevent fraud, and enforce our Terms of Service
Send service-related emails and notifications you opt into
Comply with legal obligations and respond to lawful requests

4. Sharing of information

We may share information with:

We do not sell your personal information.

Other users — Profile and portfolio data visible to clients and creators as part of the service
Service providers — Hosting, authentication, email, analytics, and payment processors under contractual safeguards
Legal requirements — When required by law or to protect rights, safety, and security
Business transfers — In connection with a merger, acquisition, or sale of assets, with notice where required

5. Cookies

We use essential cookies for login and security. We may use analytics cookies to understand how the site is used. You can control cookies through your browser settings; disabling essential cookies may limit platform functionality.

6. Data retention

We retain information as long as your account is active or as needed to provide services, comply with law, resolve disputes, and enforce agreements. You may request deletion subject to legal and operational requirements.

7. Security

We implement administrative, technical, and organizational measures designed to protect your information. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, and to object to or restrict certain processing. Contact us to exercise these rights. California residents may have additional rights under the CCPA.

9. Children

Prezrve is not directed to individuals under 18. We do not knowingly collect data from children. Contact us if you believe we have collected such information.

10. International users

If you access Prezrve from outside the United States, your information may be processed in the U.S. or other countries where our providers operate.

11. Changes

We may update this policy from time to time. We will post the revised version with an updated date. Material changes may be communicated by email or in-app notice.

12. Contact

Privacy questions: privacy@prezrve.com. See also our Terms of Service and Contact page.